Information Technology Service (ITS) has replaced its ticketing system for tracking and managing requests for IT services and support with a new and improved system. The new system is in place as of Monday, August 12. Users will continue to use the ITS Service Catalog to locate and request services; however, may notice some cosmetic differences in the forms.
Contact the ITS Support Center at 703-993-8870 or support@gmu.edu with questions.