Based on the award-winning book Crucial Conversations, the Crucial Conversations for Leaders workshop gives Mason supervisors the tools to handle difficult and important conversations.
Thursday, March 14
9 a.m. to 3 p.m.
This interactive session will be facilitated by certified Crucial Conversations trainers Robyn Madar and Rick Holt. Participants will learn new techniques and have an opportunity to reflect and practice. Mason supervisors will learn how to:
- Prepare for high-stakes situations with proven technique
- Transform anger and hurt feelings into powerful dialogue
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
To register, contact Margaret Vu at mvu20@gmu.edu.